REFUND POLICY
REFUND POLICY Last Updated: 12/1/24
- Timeframe
- 30-day return window from date of purchase
- Items must be unworn, unwashed, with original tags attached
- Original packaging must be intact
- Condition Requirements
- Products must be in original condition
- No signs of wear, washing, or alteration
- All original accessories and packaging included
- Refund Process
- Full refund issued to original payment method
- Shipping costs are non-refundable
- Customer responsible for return shipping expenses
- Exceptions
- Customized or personalized items are non-refundable
- Sale/clearance items are final sale
- Damaged items must be reported within 48 hours of receipt
- Refund Timeline
- Refunds processed within 5-7 business days
- Credit will appear on original payment method
- Confirmation email sent upon refund completion
- Contact for Returns Email: ally.waters@louadore Include order number and reason for return